What Students Do
Students in the Corporate Work Study Program perform various tasks at parter companies, including:
FINANCE AND ACCOUNTING
- Manage tasks to complete Accounts Payable process
- Conduct collections communications
- Enter data in vendor management system
- Process cash receipts, expense reports, credit applications
CUSTOMER SERVICE
- Answer phones and cover reception
- Scan and laminate important documents for retention
- Manage customer account information and payments
- Deliver newspapers and mail to employees
HUMAN RESOURCES
- Assist HR staff with new hire orientation, payroll, and open enrollment process
- Scan and organize recruitment documents
- Research potential job candidates and source resumes
- Translate HR documents into Spanish
TECHNOLOGY
- Image laptops for new employees and consultants
- Update computers by installing and/or removing software applications
- Configure, correct, and text remote laptops
- Routinely monitor, test computer hardware
LEGAL
- Manage contract execution tracking
- Review case documents and complete steps to update case file status
- Conduct online research
- Maintain master customer contract database and related stipulations
OFFICE SERVICES
- Mail delivery and copy room support
- Backup phone duty for main reception
- Maintain schedule for appointment rooms; prepare rooms for meetings
- Manage supplies inventory
- Scan and file documents (such as invoices, purchase orders, legal documents, etc.)
- Prepare documentation for shipping
BUSINESS DEVELOPMENT
- Assist with client events (name tags, marketing folders)
- Data entry associated with sales operations
- Research leads, background, industry data
- Salesforce.com campaign record maintenance and management
- Research projects (including use of Google Apps and Microsoft Office)
- Data visualization work
MARKETING
- Prepare customer mailings and brochures, update sponsors on marketing data
- Build client social media calendar and curate content for social media channels
- Support client websites
- Analyze and summarize customer feedback
Meet Ileana, Class of 2024
Ileana has not yet set foot in the American Red Cross offices, but she’s been hard at work for months.
Her primary project has been researching demographics and creating a comprehensive Excel spreadsheet of every high school, college, and university in Orange County. Even with work that could seem tedious, she has an excitement for the mission of the Red Cross. She is glad to work towards the mission of providing hope, information, food and shelter to victims of disaster.
Ileana is so enthusiastic about the mission that she has plans to to do more, beyond her work study position. She’s working to start a Red Cross Youth Club at Cristo Rey San Diego. “It’s a way for students to come together and build community. We will build community not just with each other, but with our whole neighborhood,” explains Ileana.
The hardest part of her job is working virtually and making connections with people in the workplace. Yet, she’s learned she has colleagues she can rely on. “Everyone is willing to help.”
Through work, Ileana has learned what she is capable of. “I didn’t know I could do this. I’m discovering what I can do, and I’m surprised at what I can do.”